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  Message to Shareholders and Investors
ICHIRO SEIZAWA  President & Representative Director
Quest is extremely grateful for the continued support received from the company's shareholders and investors.
Despite underlying strength in corporate performance and the employment environment as well as support from government and Bank of Japan economic policies and a relatively robust US economy, there are many elements clouding the current outlook for Japan's economy-concerns about the future of China and other emerging economies, the situation in the Middle East and terrorism in various regions, the Brexit issue, the actions of the new US administration, and other unstable aspects of the international situation.

As we look out at the changes and direction of the IT service industry our company is involved in, we can see:
<>Digital business revolution
- Digital disruption is changing existing business models
<> New IT services: "SMAC"
S: Social networking services
M: Mobile
A: Big data / analytics
C: Cloud services
<>New business models
- Digital platforms: Cloud services from providers such as Amazon, Google, Facebook, etc.
- The sharing economy: Transportation services, lodging services, etc.
- FinTech: Mobile credit card payments, etc.
In individual industries, we see trends such as:
<>Manufacturing: A movement toward IoT across industries
- Embedding sensors in devices to collect/analyze data from the network for optimization
- Industry 4.0 in Germany, Industrial Internet Consortium in the US, and the Japanese version of Industry 4.0
<>Financial sector: Changes to the industry led by FinTech companies
- Convenient financial services targeting individuals using mobile and the Internet
- Use of blockchain (distributed ledger system and data) technology
<>Automotive industry: The front lines of the shift to digital
- Self-driving smart cars, connected cars with IT device functionality
<>Distribution industry: Change driven by omnichannel and mobile
- An approach integrating various points of contact with the customer, including stores, events, online, mobile, print ads, catalogs, commercials, digital signage, etc.
Quest sees these changes in the business environment as opportunities for new growth. To strive toward our corporate vision, "To be a trusted partner together with our customers through enhancing the value of IT," we will engage in the following initiatives as part of the medium-term three-year plan beginning in FY2017.

<>Grow profitability by providing services with greater added value to our customers
- Accelerate the solutions business
ERP/CRM/BI, cloud, security, operation automation, mobile
- Expand contracted system development
- Expand turn-key outsourcing
<>Strengthen platform technology (SMAC, etc.) required for a digital company
<>New cultivation of major customers
- Business development in the communication, energy, automotive, and healthcare fields
- Strengthen proposal-based sales abilities
- Create synergy with business partners
<>Strengthen alliances with a view toward the growing Asian market and offshoring
<>Recruit and nurture talent
- Create an environment where technical people, regardless of gender, age, or nationality, can maximize their potential and skills and take on challenges to exceed their current limitations and grow along with our customers.

Quest will be working to achieve its Medium-term Business Plan objectives through the effective implementation of the key points listed above.

A key management priority of Quest is the stable return of profits to its shareholders.
Quest will enhance its corporate value over the medium- and long-term. At the same time, it will position the provision of stable shareholder returns as an important corporate challenge. In addition to enhancement of its financial performance, Quest will secure sufficient internal reserves towards the future acquisition of technologies and human resources as well as carry out proactive profit allocation. As its basic policy related to dividends of surplus, Quest will continue to aim for a consolidated DOE (dividend on equity ratio) of 5% in the interest of stability of profit distribution to shareholders.
Going forward Quest will continue to carry out highly transparent group-wide management and work towards further enhancement of corporate value as well as sustained growth. We ask our shareholders and investors for your continued understanding and support as we endeavor to fulfill our goals.

Updated on June 2017, ICHIRO SEIZAWA   President & Representative Director